RETURN POLICY
We kindly hope that you like the products you receive. But if not, it is also understandable that you want a refund. You can return the item within 30 days after the package is delivered.
Conditions:
A.Please make sure that all the item(s) are unworn, unwashed, and in the original packaging with all tags attached. Any items that appear to have been worn, washed, or altered in any way will not qualify for a refund.
B.The original shipping cost (if any) is non-refundable.
C.Please make sure the order is still within the return window.
D.It is not an exchanged order.
How to return?
- Log in to the Returns Center.
- Select the item you want to return. Select the reason, Add image.
- Select a solution.
- Select the return method, then Submit.
After submitting the return request, you will receive a notification email.
Where is my refund?
We need 1-7 days to process your package after it is delivered to our warehouse. After we process the package, it may take 7-14 days for your refund to appear on your account, depending on the payment method you used.
A.Paid by Credit or Debit Card: The refund will be credited on your account within 7-14 days. Please contact your card-issuing bank for details on when the refund will be credited on your account.
B.Paid by PayPal: The refund will be credited to your account within 1-7 days.
C.Paid by Store credit payment：The refund will be credited to your account immediately.